Does quality still exists?
This is a question that comes to mind more and more often. I'm not too old myself but it seems that over the past 10-20 years a lot has changed when it comes to quality. There seems to be some kind of laziness floating around when it comes to product creation. Again, I'm not sure this has always been the case or it's a trend I've been spotting more and more.
For some reason whenever me or someone I know buys a new product it is rarely good the first time. Its creators apparently do not have high standards and think that a product of 60% quality is good enough to make money since "people want it cheap anyway".
I see it in various sectors, from TVs to clothes and from furniture to software. Everything is so mass produced that the quality simply blows.
I know, I know, this is not always the case, the Apple products still seem of high quality although the USB charger cable always seems to break near its connector.
But let's take a look at a company like Microsoft and its Windows product. Windows XP was great, Windows 7 was great. Most other versions simply sucked including Windows 10. For some reason there are far more aspects at stake than just quality.
But on the other hand, is it just laziness of are people simply incapable of delivering high quality? And "quality" on itself doesn't mean anything. Something of high quality can hardly be marketed using the term "high quality" since all low quality products already use it.
But what does it mean to make something of high quality?
It means you make sure it is right the first time and you make sure that the product does what it is promising to do without breaking. And, most importantly, whenever something breaks you make sure you do everything within your possibilities to fix it, in a great way. Making a mistake is not the problem, how you deal with it can.
But world, please stop making crappy products and focus on quality again, it starts to annoy me more and more that almost everything I see around me ends up being a disappointment. For some reason it seems very difficult to make something great.